Yes - with Royal Mail Special Delivery it's tracked and it also insures jewellery in transit against damage or loss. UK customers - Usually the next working day How long until I receive my package AFTER it's shipped? Currently we are unable to offer same day dispatch. As above all orders are generally dispatched within 1 - 3 working days, unless stated otherwise. Orders placed before Midday have the highest chance of us shipping on the same day, but it isn't guaranteed. Customs policies vary widely from country to country and as we have no control over these charges, we take no responsibility for them and cannot estimate what they may be. Any customs, import duties and/or taxes are charged once the order reaches its destination country and must be paid by the recipient of the order. We are also seeing many delays at customs.Ĭustoms and Duty Payments : Products delivered to some destinations may be subject to taxes, fees, levies or other charges, which are imposed by local legislation - we have no control over these. We recommend you check the Royal Mail website for international updates/incidents for your country. Your package may be passed on to an internal postal service, according to standard delivery procedures. International EU / Global Customers: Please note that there are postal delays in many countries due to ongoing Covid restrictions, reduced air and freight capacity, high volumes and weather conditions are all impacting transportation and local delivery across the globe, as such we cannot guarantee when you will receive your order. As mentioned above EU customers from January 2021 you might need to pay import duties and/or VAT and a handling fee when importing certain goods from the UK. Note that depending on your country your package may need to go through customs and as such this may cause delays, this is beyond our control. Most of our packages will need a signature upon delivery. Rest of World From 5- 15 Working DAYS £10.00Īllow approximately 5 - 15 working days to receive your package, depending on customs this could take longer. International shipping is charged on a flat rate basis regardless of the weight or order value of your parcel.Īrea Standard Delivery Times Standard Costs We are trying our best to meet these timeframes but they are approximate and slight delays may be possible on all of our handmade to order items - particularly handmade items that require hallmarking at the Assay Office - we are currently seeing delays at the Assay. Handmade/Made To Order Items: all of our handmade and made to order items are labelled as such on our website within the item descriptions - these items will give an estimated timeframe for UK delivery. If you need your item super quick contact us to enquire. We aim to dispatch within 1 - 3 working days (excl handmade to order items). Special Delivery packages are guaranteed by Royal Mail to arrive the next working day to any address in the UK (excluding the Highlands and Channel Islands). Orders OVER £40 will be sent in UK by Royal Mail SPECIAL DELIVERY (tracked & Insured post) with Next Day delivery after dispatch for just £3.50 Royal Mail Special Delivery £4.99 (Delivery Next Working day after dispatch to any address in the UK (excluding the Highlands and Channel Islands). Royal Mail Tracked 48 £3.50 (after dispatch allow approx 2 - 3 working day for delivery). SilverfireUK New Postage Rates From 12 March 2022: UK £3.50 Our general dispatch guide is for "in stock" items (that aren't made to order - all made to order items have their own delivery timeframes stated on the item page|). Our Usual business hours are Monday - Friday 10am - 4pm e xcluding bank holidays.
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